# Bugs & Fixes #### **I cant download the cs2 cheats!** * This could have several causes. Please try another browser first. If this does not help you should try to deactivate your antivirus. If the problem persists you can of course contact us. #### **My cs2 cheat is crashing!** * Make sure your antivirus is disabled, youre firewall is disabled and nothing else is blocking the cheat. You also need to start it as administrator. #### **My visuals / my UI (menu) does not work properly** * Make sure you run the CS2 game in windowed fullscreen mode. Our cheat will only work if you run it in fullscreen windowed. Were working also a on fullscreen method. #### **My FPS are very low** * We recommend to lower your settings in the CS2 Video settings first off all. Then we recommend disabling recording in medal.tv (you can do this on the top left in medal.tv). If its still not working, please close medal.tv in the taskmanager and start it manually as administrator. **Error HWID missmatch | 3** * Open a support ticket on our discord or forum and ask for an HWID reset. #### **Error 7** * Make sure to download the latest loader on our forum. **Auth failed / Loader login does not work** * Open a support ticket on our discord or forum and ask for a password reset. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.kzshop.net/counter-strike-2/anyx-cs2/bugs-and-fixes.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.