> For the complete documentation index, see [llms.txt](https://documentation.kzshop.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.kzshop.net/fivem/hx-softwares/bugs-and-fixes.md).

# Bugs & Fixes

## HX NTDLL BugFix**How to solve the crash:**

1. Open FiveM without HX
2. Put FiveM on release
3. Go to your Graphic FiveM Setting
4. Change your screentype to Full Screen
5. Go to your FiveM Application Data
6. Delete the data, crashes and logs folder

**If you want to skip point 4 and 5 download and run** [**this**](https://loader.space-service.net/hxbugfix.bat) **If you don't understand something, you can watch this** [**tutorial**](https://streamable.com/q09gno) **If this guide didn't work open ticket** [**here**](https://discord.gg/hxsupport)

## HX KERNELBASEDLL BugFix**How to solve the crash:**

1. Open FiveM without HX
2. Put FiveM on release
3. Go to your Graphic FiveM Setting
4. Change your screentype to Full Screen
5. Go to your FiveM Application Data
6. Delete the data, crashes and logs folder
7. Open FiveM and accept the ToS

**If you want to skip point 4 and 5 download and run** [**this**](https://loader.space-service.net/hxbugfix.bat) **If you are still crashing verify your GTA Files and reinstall FiveM** **If you don't understand something, you can watch this** [**tutorial**](https://streamable.com/q09gno) **If this guide didn't work open ticket** [**here**](https://discord.gg/hxsupport)

## HX Virtual Machine BugFix**If you’re getting a virtual machine error and you’re not using a shadow pc do the following steps:**

1. Restart your PC
2. Open HX loader
3. Use your spoofer
4. Press play on the loader to inject
5. Open FiveM & enjoy

**You got this error because you spoofed** **If this guide didn't work open ticket** [**here**](https://discord.gg/hxsupport)


---

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