Bugs & Fixes

Driver didn't load properly / Bluescreening (BSOD) upon load

Disable any anti-virus and anti-cheat running and restart your pc will most likely fix it. Make sure to use a supported windows version (listed under in the FAQ section.). If these fixes are not working for you, contact the support through the customer discord.

Anticheat to uninstall:

Vanguard

Faceit

ESEA

Anti virus to uninstall:

Kaspersky

Malwarebytes (only if disabling doesnt fix)

Other anticheat/antivirus just need to be disabled

An error occured while initializing the requested game.

Disable any VPN along with your firewall.

I am crashing

Make sure to follow every requirements to run susano. If that doesn't work please contact the support through the customer discord