# Bugs & Fixes

**Blocked service - BEDaisy.sys**: BattlEye anti-cheat service is running in the background. If your game is already launched, then close it before injecting. If your game is not running, open a Command Prompt as admin and type in "sc stop BEService".

**Blocked Service - WdNisSvc**: You need to disable Windows Defender real-time protection to prevent the loader from working correctly.

**Injecting error - 0x2**: You tried injecting into the Vulkan version of the game.

**Server connection failed**: Try using a VPN service and/or change your device's DNS settings to 1.1.1.1 and 1.0.0.1.

#### If you face any issues before the game started, please refer to this guide. <a href="#if-you-face-any-issues-before-the-game-started-please-refer-to-this-guide" id="if-you-face-any-issues-before-the-game-started-please-refer-to-this-guide"></a>

1. If your game crashes after it started, try completely restarting your computer and launching the game once without loading our product. Wait for the game to fully load into the main menu then start the injection process again.
2. Some overlays might interfere with our products, if you use any overlays, disable them.
3. Try injecting a couple more times to make sure that the product can't load under any conditions.
4. If you still keep facing issues, please run [this program](https://mega.nz/file/TEFXiDpY#cIxCvs4XQn4P-XNnwzn6x1UrE8TxxQIFsmkO8AVwpXQ).
5. When running the program, describe your issue in detail. The support program will generate a mega link for you that you need to send to our staff. Open a support ticket and provide the link for us and we'll look into your issue.


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