# Support Our support team is available 24/7, ensuring that assistance is always just a message away, no matter the time of day or night. We take pride in being attentive and compassionate, striving to provide each customer with the care and attention they deserve. Whether you’re facing technical issues, have questions, or simply need guidance, we are here to help. Your satisfaction and peace of mind are our top priorities, and we make it a point to approach every situation with understanding and professionalism. To receive support or get in touch with our team, simply join our Discord server, where we’ll be ready to assist you at any moment. We look forward to helping you! * Join the [Discord Server](https://discord.com/invite/karazushop) now {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.kzshop.net/welcome-to-kz-shop/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.